About National General Insurance
National General Insurance is one of the well-known insurance providers in the United States, offering auto, home, RV, and specialty coverage. Backed by its parent company, Allstate, it has grown into a trusted brand with millions of policyholders nationwide. The company is licensed across multiple states and operates under its official NAIC number, making it easy to verify its legitimacy with regulators. Customers value National General for its wide range of insurance coverage types and flexible options. Whether you need claims support, billing help, or general contact information, the company provides multiple ways to connect quickly.
Company History, Ownership & Parent Company
National General Insurance has a long history that dates back to the 1930s, originally known as GMAC Insurance. Over the years, it expanded its services and built a reputation for reliable auto and property coverage. In 2020, the company became part of the Allstate parent company, further strengthening its financial stability and customer reach. Today, National General Insurance continues to operate nationwide, combining its rich history with Allstate’s trusted ownership to provide dependable protection and support for policyholders.
Licensing, NAIC #, Regulatory Lines & Coverage Types
National General Insurance is a fully licensed carrier across the United States, giving customers confidence that they are working with a regulated and trustworthy company. Its official NAIC # 23728 is listed in state insurance directories, allowing policyholders to easily verify coverage details. The company is authorized to write multiple regulatory lines, including auto, homeowners, renters, RV, and specialty insurance. These coverage types are designed to meet the needs of different lifestyles, from basic protection to more tailored plans, ensuring customers have reliable options they can count on.
Why Knowing the Right Phone Number Matters
Having the correct National General Insurance phone number is essential for quick support. Whether you need to file a claim, ask billing questions, or reach customer service, dialing the right number saves time and prevents unnecessary frustration. Many policyholders search specifically for the National General Insurance phone number for claims or billing phone support because emergencies require immediate attention. Accurate contact information also helps avoid scams or wrong transfers. Knowing which number to call ensures you connect with the right department and get your issue resolved without delays.
Affordable Commercial Insurance Policy
Official Phone Numbers — Claims, Billing & Support
National General Insurance makes it simple for customers to connect with the right department by providing dedicated phone numbers for different needs. Below are the most commonly used contacts:
- Claims Phone Number: 1-800-468-3466 – for filing auto, home, or specialty insurance claims.
- Billing & Payments Phone Number: 1-888-293-5108 – for questions about premiums, due dates, or making payments by phone.
- Customer Service Contact: 1-888-293-5108 – general support, policy updates, and account help.
- Roadside Assistance Number: 1-800-325-1088 – for towing, lockout, or emergency support on the road.
Having these official phone numbers ensures you can quickly reach National General Insurance for claims, billing, or customer service without confusion.
How to Use the Phone Lines Effectively
Using National General Insurance phone lines efficiently can save you time and stress. Before calling customer service, claims support, or billing help, have your policy number, driver’s license, and any related documents ready. For claims, keep details like the date of the incident and photos handy. To avoid long hold times, call early in the morning or midweek when lines are less busy. Clearly state whether you need billing assistance, policy updates, or claims help so you’re transferred to the right department quickly.
Alternative Contact Channels (Online, Chat, Email)
Besides phone support, National General Insurance provides multiple ways to stay connected. Customers can log in to their National General Insurance online account to make payments, check policy details, or file claims without waiting on hold. For those who prefer written communication, a customer service email option is available through the official website. Some services also feature live chat support, making it easy to get quick answers to common questions. These alternative contact options are helpful if phone lines are busy or if you prefer managing your insurance needs digitally at your own convenience.
Agent / Local Office Contact & Search
National General Insurance also connects customers with local agents and nearby offices for personalized service. Many people prefer speaking directly with an agent who understands their community and can provide tailored advice. You can easily find a National General Insurance agent through the company’s official website by entering your ZIP code or city. Local offices often have their own direct phone numbers, making it faster to handle policy updates, claims questions, or new coverage options. Choosing to work with a nearby office gives you the advantage of one-on-one support and trusted local expertise.
Frequently Asked Questions (FAQs)
Q1: What is the National General Insurance phone number for claims?
You can file a claim by calling 1-800-468-3466, available 24/7.
Q2: How do I reach billing support?
For billing questions or payments, call 1-888-293-5108 during customer service hours.
Q3: Does National General Insurance offer roadside assistance?
Yes, call 1-800-325-1088 for towing, lockout, or emergency help.
Q4: What are customer service hours?
Most departments are available Monday–Friday, 8 AM–8 PM local time, though claims support runs 24/7.
Q5: Can I contact an agent directly?
Yes, use the company’s website to find a local agent’s phone number and office details.
Real User Experience & Reports
Many National General Insurance customer reviews highlight mixed experiences when contacting support by phone. Some policyholders praise the company’s claims service feedback, noting that emergency calls were answered quickly and handled professionally. Others mention longer wait times when trying to reach billing support or customer service during busy hours. A few reports also suggest transfers between departments can be confusing. However, many customers find local agents provide faster solutions compared to the main phone lines. Overall, while there are occasional frustrations, most users agree that persistence and knowing the correct contact number helps improve the phone support experience.
Tips to Verify Official Contact Numbers
It’s important to always verify the National General Insurance phone number before calling. Scammers sometimes post fake numbers online, which can lead to fraud or misinformation. To ensure you have the official contact information, check the company’s website, your policy documents, or state insurance department listings where the NAIC # is recorded. Avoid relying only on third-party sites or social media posts. If in doubt, use your online account to cross-check or call your local agent’s office directly. These steps help protect your personal data and ensure you connect with legitimate National General Insurance representatives.
Methodology — How We Compiled These Numbers
All National General Insurance contact information provided in this guide has been carefully verified through multiple trusted sources. We cross-checked the company’s official website, state insurance department directories, and NAIC records to ensure accuracy. The phone numbers for claims, billing, and customer service were last reviewed in 2025 and confirmed against policyholder documents and agent listings. By relying on official sources rather than third-party posts, we make sure readers receive only verified phone numbers and reliable details. This process helps protect consumers from outdated or incorrect contact information often found online.
Related Tools & Resources
In addition to phone support, National General Insurance provides several online tools and resources to make managing your policy easier. Customers can log in to the claim portal to file or track claims without waiting on the phone. The billing resources section allows secure online payments, viewing statements, and setting up auto-pay options. For policy updates, many customer service forms are available directly on the website. These tools are especially useful if you prefer digital access or need support outside customer service hours. Using both phone numbers and online resources ensures you always stay connected with National General Insurance.
Final Summary & Next Steps
National General Insurance offers multiple ways to stay connected, but having the right phone number makes all the difference. Whether you need claims support, billing help, or general customer service, dedicated lines are available to guide you through each step. For faster solutions, customers can also use online tools, email, or local agents. Remember to verify all contact details using official sources like policy documents or the company’s website. By keeping this information handy, you can resolve issues quickly and confidently. Your next step is simple: choose the right number for your needs and connect with National General Insurance today.
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